Fitness Front Desk Clerk & Administrative Assistant
Our company is looking for a professional, outgoing and friendly Front Desk Clerk and Administrative Assistant to oversee evening receptionist and secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls, welcoming clients, answering client questions, cleaning, etc.
Your central goal is to provide our clients with outstanding customer service and support. As the ‘face’ of our company, the successful candidate will be presentable and friendly, with outstanding people’s skills. You should have a talent for multi-tasking, with excellent communication and organizational skills.
Greet guests and provide them with superb customer service.
Give any new clients a tour of the space and direct them where they need to go
Ensure the front desk is neat, presentable, and equipped with all the necessary supplies
Answer all client questions and incoming calls.
Take down important messages and relay these msgs through email
Maintain and oversee all inventory going in and out
Sell merchandise and answer questions about any products in store
Assist trainers if needed
Create promotional emails using Constant Contact as directed
Update instagram/Facebook by taking videos of the classes, posting pictures of the clients and possibly presenting information on our instagram personally
Visit local businesses as directed to hand out any promotional material
Other marketing duties
Clean Front Desk area at all times
Tidy Clients shoes as people come in
Clean equipment, mirrors, floors, bathrooms when not busy
Make sure garbages are changed and emptied prior to evenings classes and at the end of the night
Lock all doors and make sure all lights are off
Extremely outgoing, happy and always smiling
Has a passion for health, fitness and helping others
High school diploma
A minimum of 2 years’ proven experience in a similar role.
Experience with Constant Contact
Very experienced with Instagram & Facebook
Superb written and verbal communication skills.
Excellent organizational and multi-tasking abilities.